Platforms and Software for Business and The Sciences



Professional Services and Products

Services and Product Sales are invoiced as progress payments or in whole upon delivery.  Invoice Terms are Net-30 for customers able to establish credit with 10Types otherwise Due Upon Receipt (e.g.; Cash / Certified Check).  All payments are to be U.S. currency unless otherwise negotiated.

Internet Business / Hosting Services

All Internet Business / Hosting accounts are set up on a pre-pay basis. All pricing is guaranteed for the term of pre-payment. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies 10Types in accordance with the cancellation procedures. All payments are to be U.S. currency unless otherwise negotiated.

New Internet Business / Hosting accounts may be subject to a setup charge, which would be included on the initial invoice. The minimum invoice cycle on hosting accounts is monthly and a quarterly cycle is available for those preferring less regular paperwork. Web Hosting Accounts (that is; Shared Virtual Server hosting accounts) may be canceled at any time with refunds being prorated. Dedicated Server hosting requires 45-days written notice of intent to cancel.

All Internet Business / Hosting services will be automatically renewed on their service renewal date unless previously cancelled by either party.

About 10Types

Combining Information Technology / Services with solid foundations in Business and the Sciences, 10Types serves Computing and Marketing needs in Private Sector, Public Sector, and Academia.  10Types offers support for Computing at Scale / High Performance Computing (HPC), Big Data and Analytics / Business Intelligence, custom software development / high performing algorithms, systems / networks / storage design and administration, Enterprise Class Internet Business and Scientific hosting, web sites / e-commerce / Search Engine Optimization (SEO) / Search Engine Marketing (SEM) ... supporting combinations of on-premiss infrastructure, co-located / hosted services, and both Private and Public Cloud (Amazon Web Services (AWS), Azure, Google Cloud, and more).

10Types is "Thinking that powers business".

Get In Touch

 

10 Types Inc.
1000 N. West St
Suite 1200
Wilmington, DE 19801

 

(888) 836-8973 or (302) 246-5660

 

info@10types.com

Services Concerns

Outages or services issues for Internet Hosting, Cloud services, on-prem infrastructure, or related services should be directed to our Network Operations Center (NOC).

  • 10Types Portal
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • (888) 836-8973 or (302) 246-5660, Option 3
  • Datacenter / Network Operations: (305) 731-2222

Trouble-reports for services not covered by a Support Agreement with 10Types are addressed on a "best effort" basis.